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Glen Oaks Management:

• Board of Directors
• Committees of the Board
• Administrative Staff
• Maintenance Staff
• Honor Roll

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GLEN OAKS VILLAGE OWNERS, INC. BOARD OF DIRECTORS

AN INTRODUCTION AND WORD ABOUT BOARD MEMBERS & COMMITTEE VOLUNTEERS

A Board member's job is tough and at times thankless. Serving on the board is no cake walk and certainly not an ego rush. Board members spend countless hours of personal time doing the necessary work for a co-op to operate responsibly and successfully.

A good board member must be willing to do his or her homework, understand the issues and offer sober reflection on the process which often moves slower than some would like. Too quick to judgment and a "shoot from the hip" style will make it very difficult for any board member to achieve his or her objectives.

A board member is one who deals effectively with shareholders, residents, rent stabilized tenants and employees of the corporation at all levels. Board members generally come through the committee system.

Choosing the right board member should never be a popularity contest, but rather, should be a decision based upon what the individual brings to the table at a specific point in time.

Effective Board members must have the proper temperament & know how to build consensus and be able to manage the many issues that face a co-op on a daily basis. An effective board member must be able to prioritize issues by picking and choosing those issues he or she believes is important to the co-op. Make no mistake about it, there are hundreds of issues that exist and always seem to need immediate attention, all of which will compete for each board member's attention.

Board members and committee volunteers receive no pay and volunteer their time on behalf of our community. The only compensation they earn is the sense of civic pride they receive when they walk through Glen Oaks Village.

We have assembled a first rate management and maintenance staff here at Glen Oaks. Without the staff working closely with the board implementing its policies and procedures, we would never be able to achieve the goals that we had set out for ourselves.

Introducing your Board of Directors…

	Bob Friedrich (5/91) President & CFO - Chairman of Maintenance Committee - Chairman of Finance/Budget Committee - Chairman of Legal Committee - Co-Chairman of Personnel Committee Bob Friedrich serves as President and CFO of the co-op, and is an accountant by trade. His leadership has been instrumental in transforming Glen Oaks Village into a housing cooperative whose properties are in demand and command higher prices than those of neighboring cooperative developments. As a hands-on board member, he has achieved many milestones: (1) conceived and negotiated the takeover of more than 500 rent stabilized apartments and placed them under GOVO ownership, (2) created and implemented self-management instead of outside corporate management, (3) brought financial expertise, and high levels of transparency and accountability to the co-op management team, (4) created a professional quarterly newsletter and website with detailed information and news about the co-op, (5) spearheaded programs that actively encourage shareholders to make value-added improvements to their apartments, such as allowing Decks and Terraces and private entrances, (6) conceived and implemented townhouse and basement addition options enabling families to stay in the Glen Oaks community by allowing their homes to grow with them, (7) set in place methods to measure and achieve the highest standards for quality workmanship from outside contractors, (8) created close and powerful working relationships with all locally elected legislators . The residents of Glen Oaks have voted their approval with their pocketbooks, by making value-added improvements and remaining in owner-occupied units at much higher percentages than at any time in the past. Bob Friedrich's objective and overall mission has always been to raise the standards by which successful cooperatives are measured.
	Roseann Ciaccio (2/96) VP & Treasurer - Co-Chairman of Personnel Committee - Co-Chair of Green Thumb Committee - Member of Maintenance committee You won't find a harder working, more dedicated mom and civic minded individual than Roseann Ciaccio who brings a dynamic personality to the table. Roseann works closely with the President and General Manager and reviews and approves the bills of the co-op month after month as part of our corporate oversight function. Roseann is one of the hardest working board members and is a civics lesson in real time.
	Carol Carucci (5/97) Secretary - Co-Chair of Green Thumb Committee - Co-Chair of Real Estate Committee - Member of Maintenance Committee - Member of Personnel Committee Carol is primarily responsible for our successful apartment renovation and sales program. She works very hard with the staff seeking to maximize our apartment sale prices. Carol and Roseann work extensively with our Groundskeeping Manager on the many landscape issues and numerous residential requests for flowers, shrubbery, spigots, lawn furniture, green thumb vouchers, etc. that are made.
	Lee Feinman (10/89) - Chairman of Mediation Services     Committee - Co-Chair of Real Estate Committee - Co-Chair of Admissions Committee - Member of Admissions Committee - Member of House Rules Committee Experience is an important commodity for any successful business. Lee has had 20+ plus years experience in sales, management and administration in the banking and insurance industry. Glen Oaks Village has benefited from this experience and Lee has been a contributing member of our board of directors since 1989. Lee is responsible for the creation of the mortgage, resale and sublet division and developed the financial guidelines for prospective purchasers and sublets. He assumed a leadership role in the creation and growth of the Real Estate Committee. Additionally, he oversees daily operations of the resident application review process. Lee played a key role in the restructuring and updating of the original house rules and developed the framework for the Admissions Package, including the Interview questions and administrative functions. Lee interviews prospective residents of Glen Oaks Village on a weekly basis.
	Christine Bergen (9/97) - Co-Chair of Admissions Committee Christine is an all around board member and one of the hardest working ones at that. As chairperson of the Admissions Committee which meets once a week all year long, Christine is in the forefront of keeping close eyes on the welcome mat of Glen Oaks Village. Christine has lived in Glen Oaks for many years and is an extraordinarily fair minded individual and huge supporter of our value added improvement program.
	Lisa Marulli (5/98) - Chairman of House Rules Committee - Member of Finance/Budget Committee - Member of Real Estate Committee - Member of Admissions Committee She is a no-nonsense, intelligent and hard working woman. She never shoots from the hip and can always be counted on to provide a clear, well reasoned, unambiguous and objective point of view on all issues coming before the board of directors. She is fair minded person and has a keen sense of the issues facing Glen Oaks Village.
	Lenny Motsinger (7/99) - Member of Maintenance Committee Lenny is a teacher and brings a sense of organization and design to the board. He and Carol Carucci work closely together creating a more beautiful Glen Oaks Village. Whether it is developing new signage for our property or pushing for a certain upscale property appearance, you can always count on Lennie to make sure we don't lose sight of the esthetic appeal of our community.
	Mitch Jaret (5/06) - Member of Finance/Budget Committee        Mitch was born and raised in the area. He has a diverse background in the Public and Private sectors with extensive experience in Purchasing, Management, Sales, Budgeting and Computer Science spanning over twenty years. He is bottom line oriented and at all times looks out for the best interests of Glen Oaks Village and its Shareholders. His broad based business knowledge and long standing community ties brings another perspective to the Board of Directors of Glen Oaks Village.
	Justin Conklin (6/07) Hello, my name is Justin Conklin and I have been a resident at Glen Oaks Village for 11 years. I have always been a big fan of Glen Oaks and even more so since the adoption of the value added improvement policy. The ability to improve upon ones home is fundamental to a good quality of life and makes raising a growing family and keeping roots in the community possible. Most of my neighbors will know me as the “car wash fanatic”. I work as a Senior Systems Analyst for an I.T. Department in the Fashion Industry. Originally my wife and I weren’t planning on living in Glen Oaks for the long term, but after thinking our future through we decided to stay here for a number of reasons, a few right off the top of my head would be the easy commute into Manhattan on the LIRR, the numerous amenities in the area, the opportunity to renovate our basement, and the great neighbors and wonderful people in the community. After being involved on the Maintenance Committee for more than a year I’ve learned a lot about how the process works and the seriousness in which the staff, board members and committee members take their responsibility. I think many people take for granted all the hard work and effort that goes into running our co-op and prior to my involvement, I would have counted myself among them. I am looking forward to taking a large step forward representing all the shareholders and participating as a member of the board of directors. I look forward to meeting you on the property. Thank you.

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Honor Roll

	Wilbert Grace Board Member (7/99 - 3/06) - Co-Chair of Admissions Committee - Member of Maintenance Committee - Member of House Rules Committee - Member of Mediation Services Committee Wilbert is an active member of the Admissions Committee. Week after week he is at the office interviewing, organizing and coordinating the workings of the Admissions committee. Wilbert can always be found outside of his Langston Avenue apartment either sweeping his courtyard walkways or tending to its greenery. Everyone on the avenue knows him. He is often referred to as the Mayor of Langston Avenue. You will find no one more dedicated to serving the needs of the shareholders than Wilbert Grace.
	Doug Vigo (10/03 - 5/07) - Chairman of Website Development          Committee - Member of Finance/Budget Committee - Member of Maintenance Committee - Member of Personnel Committee Doug has excellent financial skills, working in the banking industry and has used those skills as a board and committee member. Doug is an excellent board member and has used his financial skills to help us enormously. He shares the task of approving all bills that are paid by the co-op with both Roseanne Ciaccio and Bob Friedrich. This type of oversight is one of the things that set our co-op apart from others. Doug is also well versed in maintenance issues and is an active participant on the committee. In addition, he is the driving force in developing a modern and comprehensive Website for the co-op which is currently under construction. Doug is an extremely dedicated board member who is always willing to volunteer his time in any way for Glen Oaks Village. He is even tempered and level headed and always provides reasoned thought when discussing many of the issues that come before the board.